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This was an ideal upgrade from a machine I'd had for years. I made this mistake on a brand new flat stove; cleaning up the mess was bad enough, but I'm still hearing it from my wife. It is simple to use, easy to clean, and looks nice. Be sure to screw the top and bottom together straight and securely. Lesson learned. This is user error-the product is fine.
So, I contacted Bialetti with my story of bad timing (new pot/blown electric coil), and they responded immediately. A freak accident blew a hole in the bottom of my brand new pot on its second use.
I'm very glad I made this purchase. I've only used this maker a couple times - and the coffee has been great.
(I'm sure the customer service of Amazon.com is great, too, but I've never needed to use it). The pot is beautiful, too.
What I want to rave about is the customer service of Bialetti. I looked on the internet to see if I could purchase a new bottom, but found nothing.
I now can use my pot again, and am a Bialetti customer for life.
After struggling with the decision to purchase an expensive automatic espresso machine, I started investigating stove top models.and I am so glad I did. This little pot makes excellent espresso. Both of my daughters now want them, claiming the espresso is as good as that in the coffee shops. I`m in heaven with this thing.
It is almost like a novelty gift because most people here have not seen such a small coffee maker that comes apart. One I bought for a Mother on Mother's day.
I use it to make regular coffee for myself and my husband. The coffee is the best coffee I have ever had.
This little coffee maker is perfect for two people. and I love all of them.
The beans never burn and the taste is fresh and clean, never bitter. This is my third Bialetti Stovetop Perc.
She loves it. I know it is for making expresso, but since I am not a fan of Expresso, I use it for regular coffee and it is great.
It states it makes6 espresso cups, but I found it only make 5. Great little pot. Really easy to use. Other then thatit makes great tasting coffee. I actually purchased a largerbialetti for when we have company.
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